Terms & Info

Shipping & Fulfillment

Order Processing and Shipping (Domestic)
Please allow 2–3 business days for us to carefully process and prepare your order before it is shipped. Since our inventory is in stock and ready to go, we strive to get your items shipped promptly within this timeframe. Once your order has been dispatched, you will receive tracking information via the email or phone number provided during checkout. This tracking information allows you to monitor the delivery progress of your package. Most domestic orders typically arrive within 3–5 business days after shipping, ensuring you receive your items in a timely manner.

International Shipping
For international orders, please expect a longer delivery window due to customs clearance and varying shipping routes. Orders shipped outside the U.S. generally take between 10 and 25 business days to arrive, depending on your location. Please be aware that all duties, taxes, and import fees that may apply are the sole responsibility of the customer, as Interprosper has no control over these additional charges. We recommend checking with your local customs office to understand any potential fees before placing your order.

Returns, Exchanges & Order Issues

Final Sale Policy
All sales made through our website are considered final. Due to the nature of our products and business model, we do not accept returns, exchanges, or issue refunds under any circumstances. We encourage customers to carefully review product details and sizing charts before completing a purchase to ensure satisfaction.

Exceptions for Defective or Incorrect Orders
While we make every effort to fulfill orders accurately and maintain high product quality, mistakes or defects can occasionally occur. If you receive an incorrect item, the wrong size, or a product with a manufacturing defect, please contact us as soon as possible. We will gladly offer you a replacement item at no additional cost and will work to get the correct product shipped to you quickly. Your satisfaction is important to us, and we aim to resolve these issues promptly.

Shipping Address Accuracy

Customer Responsibility
It is the customer’s responsibility to ensure the shipping address entered at checkout is accurate and complete. Interprosper cannot be held liable for packages shipped to incorrect or incomplete addresses. Please double-check your address details before finalizing your order to avoid delivery complications.

Address Corrections
If you realize you have entered an incorrect shipping address after placing your order, contact our support team immediately. We will do our best to update your shipping information; however, address changes can only be made if the order has not yet been shipped. Once an order is in transit, we cannot modify the delivery address, and any resulting delivery issues will be the customer’s responsibility.

Lost or Stolen Packages

Interprosper is not responsible for packages that are lost, stolen, or damaged during the shipping process. Once your order leaves our facility and is in the hands of the carrier, the risk transfers to the customer. In the unfortunate event that your package is lost or stolen, you must reach out to the carrier (such as USPS or your local postal service) to file a claim for a missing package or request compensation. We recommend monitoring your tracking information closely and ensuring your delivery address is secure to minimize such risks.

Product Disclaimer

While we make every effort to accurately represent our products online, please note that colors may appear slightly different due to variations in screen settings, lighting, or photography. Additionally, sizing may vary slightly depending on the product style or manufacturer. We strongly recommend consulting our detailed size guide before placing an order to ensure the best possible fit and avoid sizing issues. Your satisfaction with our products is our priority, and we aim to provide you with all the information necessary to make informed purchases.

Copyright & Trademark Notice

All content, including text, images, designs, logos, and trademarks displayed on this website, are the exclusive property of Interprosper LLC and/or its affiliates. These intellectual property rights are protected by law, and any unauthorized use, reproduction, or distribution of our content is strictly prohibited. Such infringements may result in legal action to protect our brand and creative assets. We appreciate your respect for our ownership and brand integrity.

Sales Tax & VAT

Applicable sales tax or value-added tax (VAT) will be calculated and added to your order at checkout based on your shipping address, in accordance with local tax laws. Depending on your location, prices displayed on our website may or may not include taxes. For international customers, please note that additional import duties or taxes imposed by your country’s customs agency may apply upon delivery. These charges are your responsibility and are not controlled or collected by Interprosper. We encourage you to research these potential costs before completing your purchase to avoid surprises upon receipt.

Marketing Communications

Email and SMS Opt-In
By providing your email address or phone number through our website, you consent to receive marketing communications from Interprosper. These may include information about new product launches, exclusive promotions and discounts, special announcements, and transactional updates such as order confirmations and shipping notifications. We value your privacy and will only send you relevant and timely information that enhances your shopping experience.

Text Message Terms
When you opt-in to receive SMS messages from Interprosper, you agree to receive automated marketing texts. The frequency of these messages may vary based on current promotions and updates. You can opt out at any time by replying STOP to any message, and assistance is available by replying HELP. Please note that message and data rates may apply depending on your wireless carrier and plan. Receiving marketing communications is completely voluntary and is not a condition for making a purchase on our website.

Privacy Policy

Use of Information
We collect personal information such as your name, email address, shipping address, and phone number solely for processing orders, sending marketing communications (with your consent), and improving your experience on our website. Your information is securely stored and shared only with trusted third-party service providers (such as Shopify) as necessary for order fulfillment and communication.

Data Protection
Interprosper does not sell, rent, or share your personal data with third parties for their own marketing purposes. We adhere to all applicable privacy laws, including the General Data Protection Regulation (GDPR) for customers in the European Union and the California Consumer Privacy Act (CCPA) for residents of California. We take your privacy seriously and strive to protect your personal data at all times.

Legal Compliance

TCPA and CTIA Compliance (U.S.)
Our SMS marketing and communication practices are fully compliant with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. We only send messages to customers who have given clear and explicit consent to receive such communications. Every message we send includes easy-to-understand instructions on how to opt out or unsubscribe at any time.

GDPR Compliance (EU Customers)
For our customers residing in the European Union or European Economic Area, you have the right to access, correct, or delete your personal data held by us. If you wish to exercise these rights, please contact us directly at info@interprosper.com. We are committed to respecting your privacy rights and complying with all relevant data protection regulations.

Contact Information

For any questions, concerns, or support inquiries, please reach out to us via email at info@interprosper.com. We are happy to assist you and ensure your experience with Interprosper is positive and seamless.